Terms of service
TERMS OF SERVICE
Last Updated: August 2026
OVERVIEW
This website is operated by Equitanicals, LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Equitanicals, LLC.
Equitanicals offers this website, including the information, tools, products, and services available through this site (collectively, the “Service”), to you conditioned upon your acceptance of these Terms of Service and the policies referenced herein.
By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, customers, vendors, and others who access or use the Service.
Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not use the website or Service.
Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and services to you.
ONLINE STORE TERMS
By using this site or making a purchase, you represent that you are at least the age of majority in your state of residence or are otherwise legally permitted to enter into transactions through this site.
You may not use our products or Service for any illegal or unauthorized purpose, nor may you violate any applicable laws in connection with your use of the Service.
You must not transmit viruses, malware, malicious code, or otherwise interfere with the operation or security of this website.
We reserve the right to refuse service, cancel orders, or restrict access to the Service when reasonably necessary, including in cases of suspected fraud, misuse, unlawful activity, or violation of these Terms.
PRODUCTS & AVAILABILITY
Certain products may be available exclusively online and may have limited quantities.
We reserve the right to limit sales of our products to any person, geographic region, state, or jurisdiction and to limit the quantities of products available for purchase.
Some products, including hemp-derived products, may be subject to state or local sales and shipping restrictions.
All product descriptions, pricing, availability, ingredients, formulations, packaging, and other product information are subject to change without notice.
We make reasonable efforts to display and describe products accurately. However, product packaging, labeling, colors, or appearance may vary from images shown on the website.
We reserve the right to discontinue any product at any time.
HEALTH & EDUCATIONAL INFORMATION
Information provided through Equitanicals, including information concerning animal health, nutrition, supplements, herbs, hemp-derived products, and wellness, is provided for educational and informational purposes.
It is not intended to replace veterinary diagnosis, treatment, or advice.
Please review our Disclaimer for additional information concerning veterinary and health information, supplements, hemp-derived products, individual results, and competition animals.
ORDERS, BILLING & PAYMENT
We reserve the right to refuse or cancel any order. We may limit or cancel quantities purchased per person, household, customer account, payment method, billing address, or shipping address.
We may also limit or prohibit orders that appear, in our judgment, to be placed for unauthorized resale, distribution, fraudulent purposes, or other inappropriate use.
If we change or cancel an order, we may attempt to notify you using the email address, billing address, or telephone number provided when the order was placed.
You agree to provide current, complete, and accurate purchase and account information so that we can process your transactions and contact you when necessary.
Payment must be successfully authorized before an order is processed for shipment.
Applicable taxes and shipping charges will be calculated or displayed as appropriate during checkout.
PRICES & PROMOTIONS
Prices are subject to change without notice.
We reserve the right to modify or discontinue promotions, discounts, products, or services at any time.
Unless otherwise specifically stated, coupon codes and promotional discounts cannot be combined with other coupon codes, promotional offers, or wholesale discounts.
SHIPPING, RETURNS & REFUNDS
Shipping times, restrictions, carrier information, and other shipping terms are governed by our Shipping Policy.
Returns, exchanges, damaged items, and refunds are governed by our Return & Refund Policy.
These policies form part of these Terms of Service.
ACCURACY OF INFORMATION
We make reasonable efforts to ensure that information provided on this site is accurate and current. However, information may occasionally contain errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, availability, or other matters.
We reserve the right to correct errors or inaccuracies, update information, or cancel orders when information affecting an order is incorrect, including after an order has been submitted.
Some information on this website may be historical in nature and is provided for reference.
THIRD-PARTY PRODUCTS, SERVICES & LINKS
Some products available through Equitanicals are manufactured, distributed, or fulfilled by third parties.
Our website may also contain links to third-party websites, research, resources, tools, or services that are not owned or controlled by Equitanicals.
We are not responsible for the content, accuracy, availability, privacy practices, or policies of third-party websites.
Your use of third-party websites, products, or services may be subject to the terms and policies of those third parties.
COMMENTS, REVIEWS & OTHER SUBMISSIONS
If you submit a product review, testimonial, comment, suggestion, photograph, or other content to us, you represent that you have the right to provide that content and that it does not violate the rights of another person or entity.
You agree not to submit content that is unlawful, misleading, defamatory, abusive, obscene, infringing, or otherwise inappropriate, or that contains malware or other harmful code.
We reserve the right to monitor, edit, decline to publish, or remove submitted content when appropriate.
By voluntarily submitting content for publication, you grant Equitanicals permission to use, reproduce, edit, and display that content in connection with our website, products, marketing, and educational materials, unless otherwise agreed in writing.
PERSONAL INFORMATION
Your submission and our handling of personal information through the website are governed by our Privacy Policy.
INTELLECTUAL PROPERTY
Unless otherwise indicated, content created for and appearing on Equitanicals.com—including text, graphics, logos, photographs, educational materials, and other original content—is owned by or licensed to Equitanicals and is protected by applicable intellectual property laws.
You may use website content for your own personal, non-commercial informational purposes.
You may not reproduce, republish, distribute, sell, commercially exploit, or substantially copy our content without permission from Equitanicals or the applicable copyright owner.
PROHIBITED USES
You may not use this site or its content for any unlawful or fraudulent purpose; to violate applicable federal, state, or local laws or regulations; to infringe intellectual property or other rights; to submit false or misleading information; to transmit viruses, malware, or malicious code; to collect or misuse another person’s personal information; to spam, phish, scrape, or otherwise misuse the Service; to interfere with or circumvent website security or functionality; or for any other purpose that violates these Terms.
We reserve the right to terminate or restrict access to the Service for violations of these Terms.
DISCLAIMER OF WARRANTIES
To the extent permitted by applicable law, the website and Service are provided on an “as is” and “as available” basis.
We do not guarantee that access to the Service will always be uninterrupted, timely, secure, or error-free.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable law.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Equitanicals, LLC and its owners, officers, employees, affiliates, contractors, suppliers, fulfillment partners, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website or Service.
Nothing in these Terms is intended to limit or exclude liability that cannot lawfully be limited or excluded.
INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Equitanicals, LLC and its owners, officers, employees, affiliates, contractors, suppliers, and service providers from claims arising from your unlawful use of the Service, your violation of these Terms, or your violation of the rights of another person or entity.
SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law, and the unenforceable portion will be considered severed from these Terms without affecting the validity of the remaining provisions.
TERMINATION
These Terms remain effective while you use the Service.
We may suspend or terminate access to the Service if we reasonably believe you have violated these Terms or used the Service unlawfully.
Obligations and liabilities incurred before termination will survive termination where appropriate.
ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Disclaimer, and any other policies posted on the site, constitute the agreement between you and Equitanicals concerning your use of the Service.
Our failure to exercise or enforce a provision of these Terms does not constitute a waiver of that provision.
GOVERNING LAW
These Terms of Service will be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles, except where applicable law requires otherwise.
CHANGES TO THESE TERMS
We reserve the right to update or change these Terms of Service by posting revisions to this page.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Equitanicals, LLC
Email: Steph@equitanicals.com
Phone: 703-888-9175
