SHIPPING POLICY

PAYMENT METHODS: For online orders, we accept the payment methods available at checkout. If a payment is not successfully completed due to an invalid payment method, declined credit, expiration, insufficient funds, or other payment issue, we reserve the right to cancel the order. Orders are shipped only after payment has been successfully received.

Equitanicals is not responsible for charges, errors, or losses resulting from a customer's payment method or financial institution.

COUPONS: Coupon codes cannot be combined with another coupon code, promotional offer, or wholesale discount unless otherwise specifically stated.

SHIPPING: We generally process in-stock items for shipment within 1–2 business days after receipt and acceptance of an order. Some products are shipped directly by our partner vendors and may have different processing and delivery times.

Orders containing products from more than one fulfillment location may arrive in separate packages and at different times.

We primarily ship through the U.S. Postal Service and UPS, although other carriers may be used by our fulfillment partners. Tracking information will be provided when available.

Delivery and transit times provided by shipping carriers are estimates. Equitanicals is not responsible for carrier delays due to weather, service interruptions, holidays, or other circumstances outside our control.

U.S. SHIPPING: At this time, Equitanicals ships within the United States only.

CBD & HEMP-DERIVED PRODUCTS: Laws and regulations governing hemp-derived CBD products vary by state and may change over time.

At this time, Doc's Hemp products are not available for sale or shipment to California, Utah, Idaho, Iowa, North Dakota, or Nebraska.

Equitanicals reserves the right to restrict or decline the sale or shipment of hemp-derived products to any destination where the sale or shipment is prohibited or otherwise restricted. Shipping restrictions may also be updated as laws, regulations, or payment-processing requirements change.

QUESTIONS: If you have questions about an order or shipping, please contact us at Steph@equitanicals.com or 703-888-9175.